Pejmon Hodaee

builder, troubleshooter, changemaker


Web & IT Infrastructure Specialist


Hardened technical professional with over 8 years of experience in Web and IT industries.



EXPERIENCE


Senior Network Engineer - NC3

OCT 2019 – Present, Nextrio

MSP and consulting support service provider for enterprise-level network environments and Microsoft 365 services

Assigned lead engineer of four-engineer pod, tasked with the responsibility of 35 client environments, sales engineering, and performance of engineering members within pod

Maintainer of Microsoft Azure, Microsoft 365, Hyper-V, VMware vSphere, and Windows Server environments

Controller of Windows Server environments, including management of Active Directory, Group Policy, Windows Server network services, and Azure hybrid implementations

Designer and controller of Microsoft 365 tenants with Exchange Online, SharePoint, Azure Active Directory, and Azure identify protection

Responder to Microsoft 365 cyber-security exposure incidents. In such situations, remediated incidents; isolated key weak points, and removed future risks

Implementer of client-facing and internal documentation and reports


Senior Producer - Technology

Sep 2017 – Oct 2019, Hydrant

Principal technical liaison for all B2B digital and web projects.

Construction, implementation, and maintenance of web resources and infrastructure. Creation of technical documentation and RFPs.

Client training lead for hand-off of web resource projects.

CMS specialties include Wordpress and Shopify. DevOps management and implementation specialties cover WHM/cPanel, AWS, and DigitalOcean services/infrastructures.

Setup, manage, and monitor virtual servers running Windows Server 2012 R2.


Independent IT Consultant

Jun 2013 – Present
Catering general IT procurement, expertise, and repair services for personal and SMB spheres.

Implementation and configuration changes to components of the corporate LAN, WAN, and related networks. Installation, configuration, and maintenance of routers, switches, firewalls and appliances, and related peripheral equipment. Writing of detailed technical documentation for infrastructure hand-off.

Advanced experience with the implementation and management of Datto and Ubiquiti networking products and resources.


Producer

Nov 2016 – Sep 2017, Hydrant

Launching and development of content management system (CMS) sites. Marketing and digital media strategies.

Project communication & management between senior developers and clients.


IT Support Analyst

Feb 2013 – Feb 2017
College of Humanities, University of Arizona


Head lead on MDM solutions for Apple devices in enterprise ecosystem.

Responsible for providing IT knowledge and service to 20 academic and business departments.

Daily processing and generation of services tickets, within SLA commitments and requirements.

Training specialties include Microsoft Office, general Windows 10 and macOS operating system use, local and network hardware use of printers and copiers, network resources (e.g. network shares).

Daily-basis direct client support including installing, maintaining, and troubleshooting domain environment Windows and Mac computer systems and any associated folder redirections, equipment, and software.

Small and large scale computer setup and deployment, including sysprep and use of Symantec Ghost for image creation and restoration. 



VOLUNTEER


IT Infrastructure Coordinator

Jun 2015 – Jun 2018
Hack Arizona, University of Arizona


Development and coordination of strategies with various IT departments to ensure availability, stability, and performance of the IT infrastructure for attendees of the largest hackathon in the Southwest, Hack Arizona.



EDUCATION


Information Science and Technology

2012 – 2017, 110 credits, University of Arizona